Why Insurance Companies Choose RTK

When choosing an environmental inspection firm, insurance companies have a lot of options. We know your time is precious, and the faster the damage is repaired, the lower the Additional Living Expenses or ALE bill. However, there are other important factors to consider, including quality of reports, industry knowledge, and customer service. Because without these factors, you may find yourself back where you started. And that’s time-consuming and expensive.

Here’s why insurance companies should turn to RTK:

1. We’re an Independent Testing Firm with No Conflict of Interest

Choosing an independent inspector, like RTK Environmental Group, assures you that the results you get are accurate and unbiased. Never hire a company that both tests and remediates, as it is a clear conflict of interest.

2. RTK Provides Outstanding, Quick, High-Quality Service

It is important to move quickly – not only for the insured, but for the insurers as well. ALE costs quickly add up in situations involving water intrusions, mold, and fire damage, especially if lead and asbestos testing are required before remediation. Therefore, high-speed, responsive, high-quality environmental testing is critical.

RTK works quickly and hand-in-hand with the adjuster and technical team. We get to the site rapidly (within a day or two) with the appropriate inspectors for the job at hand. Our inspectors are highly trained, professional, knowledgeable, and know how to work with discerning clientele.

3. We Provide Timely Test Results

Prompt turnaround time is just as important as initial response time. Once our inspectors assess the scene and take samples, we can usually process reports by the next day. RTK understands that adjusters want to minimize the exposure of a problem, and get the ball rolling on remediation, keeping ALE down.

4. You’ll Receive Actionable Reports and Follow Up

Our reports are written in clear and understandable language, and they present the best method to approach the situation, which may include a blueprint for remediation. We also make ourselves available for fast, post-job testing to make sure the cleanup is done correctly. At RTK, we believe the inspector’s initial job isn’t over after the report is submitted. There must be ongoing communication among the adjuster, testing firm, insured, and remediation company.

If you would like to speak with an expert at RTK about their unmatched services for insurance companies, please call us at (800) 392-6468 or email us at welcome@rtkenvironmental.com.